General FAQs About Selling & Pawning at Broff’s
Got questions? You’re not alone.
Below are answers to the most common questions we get from first-time and returning clients — from how the process works to what makes us different.
Each answer is short and to the point, with links to in-depth guides when you want to dive deeper.
Frequently Asked Questions
We’re a luxury pawn shop based in Pittsburgh.
We buy, sell, and offer collateral loans (pawn loans) on high-value items like gold, diamonds, fine jewelry, luxury watches, and bullion.
Absolutely. Many clients come to us just to sell their items outright. We’ll evaluate it on the spot and make a fair cash offer.
We welcome walk-ins during business hours.
→ View store hours and directions »
For faster service and more convenience, we recommend scheduling an appointment.
You bring in an item of value, and we offer a short-term loan using that item as collateral.
There’s no credit check, and you get your item back when the loan is repaid.
Yes, we also deal in platinum, luxury watches (like Rolex and Patek Philippe), estate jewelry, bullion, select gemstones, and designer pieces.
Any item that we buy can also be pawned as per cthe lient’s preference.
We have GIA-trained staff, use industry-grade testing, and show you how we value your item. Our goal is always transparency, not pressure.
Yes. Our offices have excellent security.
Our doors are magnetically locked. We have a motion-based alarm system and many security cameras both inside and outside the store.
There is a satellite police station approximately two blocks from our location. Our building has a 24-hour security guard who is stationed right outside our doors.
All items in our care are individually bagged or wrapped and boxed with a label for each loan. The boxed items are placed in our vaults with each having additional alarm sensors on their doors.
We also complete an inventory of the loaned items frequently to ensure all is in order.
All items in our possession are covered by insurance while in our care.
Yes! We work with national clients every day. Use our secure online appraisal form, and we’ll guide you through insured shipping.
We’ve served the Pittsburgh area since 1983. Clients trust us for our discretion, expertise, and fair dealing.
→ Why Broff’s
Yes. Some items are resold in-store or through trusted buyers, while others may be regraded, restored, or dismantled depending on condition.
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More answers to Frequently Asked Questions
Frequently Asked Selling Questions
Frequently Asked Pawning Questions
Frequently Asked Questions by Online Clients