FAQs About Broff's Online
Our reputation may be rooted in Pittsburgh, but our reach spans coast to coast.
This FAQ section is tailored for remote clients who want to understand how to get started, ship their valuables safely, and receive payment quickly.
Whether you’re selling a diamond ring, gold coins, or a Rolex, we make it simple, transparent, and trustworthy — just like we do in person.
Frequently Asked Questions from Online Clients
Yes! We accept items from clients across the U.S. through our secure online selling process. Simply request a quote online, and we’ll guide you through insured shipping and appraisal.
We buy luxury watches, gold, diamond jewelry, gemstones, gold coins, bullion, and silver items — all through our online program.
It’s simple:
Fill out our online quote form
Receive a preliminary offer
Ship your item securely with our insured label
We appraise it and confirm the final offer
通过电汇或支票付款 - 快速
Yes. We provide insured, trackable shipping through trusted carriers. Every shipment is covered for loss or damage up to your item’s declared value.
If you choose not to accept our final offer after appraisal, we’ll ship your item back promptly.
Return shipping will be done through the shipment company of the customer’s choice, and for their own cost.
Once you accept the final offer, we send funds via:
Bank wire (same day)
Mailed check (1–3 business days)
No formal appraisal is needed to start.
Our in-house gemologists and watch experts will evaluate the item once received.
When you submit images and details of the items you want to sell or pawn, we can give you an estimated offer.
The final offer will, however, only be made once we have seen the item.
Yes, we offer online pawn loans at an all-inclusive cost of 3% per month.
Here is more information on online pawn loans.
Broff’s has been in business since 1983 with a strong reputation for honesty, transparency, and expertise.
We’re licensed, insured, and trusted by clients nationwide.
🔗 Start the online loan process → Online Loan Process
🔗 Start the online selling process → Online Selling Process
🔗Unsure whether you want to sell or pawn → Read about the benefits and differences of selling vs pawning