FAQs About Broff's Online

Our reputation may be rooted in Pittsburgh, but our reach spans coast to coast.

 This FAQ section is tailored for remote clients who want to understand how to get started, ship their valuables safely, and receive payment quickly.

Whether you’re selling a diamond ring, gold coins, or a Rolex, we make it simple, transparent, and trustworthy — just like we do in person.

Frequently Asked Questions from Online Clients

Can I sell my items to Broff’s even if I’m not in Pittsburgh?

Yes! We accept items from clients across the U.S. through our secure online selling process. Simply request a quote online, and we’ll guide you through insured shipping and appraisal.

What types of items can I sell remotely?

We buy luxury watches, gold, diamond jewelry, gemstones, gold coins, bullion, and silver items — all through our online program.

How does the online selling process work?

It’s simple:

  1. Fill out our online quote form

  2. Receive a preliminary offer

  3. Ship your item securely with our insured label

  4. We appraise it and confirm the final offer

  5. Get paid by wire or check — fast

Link: How It Works →

Is my item safe in the mail?

Yes. We provide insured, trackable shipping through trusted carriers. Every shipment is covered for loss or damage up to your item’s declared value.

What happens if I decline the offer?

If you choose not to accept our final offer after appraisal, we’ll ship your item back promptly.

Return shipping will be done through the shipment company of the customer’s choice, and for their own cost.

 
How do I get paid?

Once you accept the final offer, we send funds via:

  • Bank wire (same day)

  • Mailed check (1–3 business days)

Do I need an appraisal before I send my item?

No formal appraisal is needed to start.

Our in-house gemologists and watch experts will evaluate the item once received.

Can I get a quote without sending the item?

When you submit images and details of the items you want to sell or pawn, we can give you an estimated offer.

The final offer will, however, only be made once we have seen the item.  

Do you offer online pawn loans too?

Yes, we offer online pawn loans at an all-inclusive cost of 3% per month.

Here is more information on online pawn loans.

Why should I trust Broff’s?

Broff’s has been in business since 1983 with a strong reputation for honesty, transparency, and expertise.

We’re licensed, insured, and trusted by clients nationwide.

🔗 Start the online loan process Online Loan Process

🔗 Start the online selling process Online Selling Process

🔗Unsure whether you want to sell or pawn Read about the benefits and differences of selling vs pawning 

More answers to Frequently Asked Questions

Frequently Asked Selling Questions

Frequently Asked Pawning Questions

General Frequently Asked Questions

More Questions?

Still Have Questions?

We’re happy to walk you through the process in detail.